Privacy Policy

1. Introduction

Welcome to Spoko AI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our AI-powered language learning platform.

2. Information We Collect

2.1 Information You Provide

• Account information (email, username, password)
• Profile information (language preferences, skill level)
• Voice recordings during conversation sessions
• Text inputs and responses
• Feedback and support communications

2.2 Information We Collect Automatically

• Usage data (session duration, features used, conversation patterns)
• Technical information (IP address, browser type, device information)
• Performance metrics and error logs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our AI conversation and language learning services
• Process and analyze voice recordings to provide feedback and corrections
• Generate personalized learning plans and recommendations
• Track your progress and learning achievements
• Maintain and improve service quality and performance
• Communicate with you about your account and our services
• Ensure platform security and prevent fraud or abuse

4. Voice Data Processing

Voice data is central to our service. Here's how we handle it:

• Voice recordings are processed in real-time to provide conversation responses
• Audio data is analyzed for pronunciation, grammar, and fluency assessment
• Processed voice data may be temporarily stored for session playback and review
• We use industry-standard encryption to protect voice data in transit and at rest
• Voice data is not shared with third parties without your explicit consent

5. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit permission to share specific information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure data transmission, regular security assessments, and access controls limiting who can access your information.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Voice recordings and conversation data may be retained for the duration of your account plus a reasonable period for backup and recovery purposes.

8. Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Export your data in a portable format
• Withdraw consent where processing is based on consent

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

10. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice such as email notification.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: